What is a Cookie?
A Cookie is a small text file that our web server sends to your computer when you visit our website. Your computer stores this file on your hard drive. Each time thereafter that you make a page request to our server your browser returns a copy of this cookie to the server. The cookie will contain data, for example a text string such as "ID2019829" which the server can use to identify you as a return visitor to the website.
What types of cookies are there?
There are two types of Cookies, 'session' cookies and 'persistent' cookies. Session Cookies are erased when you close your web browser. They are stored in temporary memory and are not retained after the browser is closed. Persistent Cookies persist after you close your browser. They are stored on your hard drive until they reach their expiry date or until you delete them.
Any other terms you need to know about?
There are two other terms that you need to understand about Cookies, namely 'first-party' cookies and 'third party' cookies. First -party cookies are those cookies that originate from or are sent to the website you are currently viewing. Third party cookies are Cookies that are issued by a web site other than the one you are currently surfing.
What types of cookies do we use?
We use both session and persistent cookies on this website. The cookies we generate are first-party but we do have links from our site to third party sites and when you click on these links you may have third party cookies sent to you. These cookies are outside our control and we are not responsible for how they are used or how the information gathered by these cookies is used.
This means that your experience of our website will be unsatisfactory for you.
Do cookies store personal data?
Cookies do not store details that personally identify you. However we can use the information in cookies and match it against other data we have and thus establish when and how you are using the web site.
Can you block and delete cookies?
Yes. Almost all browsers allow you to block cookies so they are not used or stored on your computer. You can also remove any cookies that may be currently stored on your hard drive. The process for doing these two tasks differs between browsers, so please refer to the Help function in your particular browser to understand how you block and/or delete cookies
This policy does not apply to other internet sites even if they are accessed through our website.
What information do we collect?
The information we collect can be categorised into two groups (1) the personal information that you provide to us voluntarily (2) the information that we gather about your visit from our server logs and through the use of site metrics tools.
The personal information consists of all or any of the following: your name, email address, logon details and password where applicable, contact address, telephone number and other details. We use this information to communicate with you, manage your interaction with this site and complete transactions for you or on your behalf.
What do we use the information for?
The information we gather from you may be used in any of the following ways:
Do we disclose any information to third parties?
We do not sell your personal data to third parties. We will share with third parties your data when we are required to do so by law and/or in support of proceedings relating to legal issues and/or in situations where, in our opinion, failure to disclose details may result in legal proceedings being instigated against us.
We will use the information relating to your visits to this site to compile site usage metrics data. We may give or sell this site usage metrics data in a non-personally identifiable format to third party.
Where we sell you goods or perform transactions on your behalf, we will provide your details to third parties where such disclosure is necessary to facilitate the transaction
Your right to see the information we hold on you?
Based upon a request from you and the provision of appropriate evidence of your identity, you may instruct us to disclose to you all the details relating to you that we have secured through your use of this website.